Job tracking software
- Software that provides accurate and fast job tracking updates.
- A real-time data dashboard for job management that provides 24/7 job progress and resource availability data.
- Immediate access to fleet information.
- Instant comms between the office and engineers for accurate job tracking and speedy remedial action.
Field service reporting for job tracking insights
- Customisable field service reporting to see granular detail on WIP, expenses and more.
- Deep dive into job profitability analysis, including job margins and forecasting.
- Our job scheduling software optimises route optimises to drive down your costs.
Accurate vehicle tracking with notifications
- Automatic notifications provide your team and your customers with end-to-end job tracking information and allow customers to track a driver’s journey and ETA.
- Our Customer Portal lets customers view their job histories, statuses and documents.
- Instant delivery of job sheets, warranties and certificates.
Reduce admin time with easy-to-use templates
- Import or create custom texts, emails and document templates, meaning an end to repetitive tasks.
- Automatically send notifications and emails to customers at the right time in your process.
- Comprehensive filtering options to easily find just what you want.
- Customisable flags to monitor things you value, such as financial status and scheduling warnings.
QUEST IS EXPANDING WITH CONFIDENCE THANKS TO BIGCHANGE. THE INSIGHT AND AGILITY WE GAIN USING THE PLATFORM MEANS WE ARE WINNING MORE BUSINESS; WE ARE EXPANDING AS A RESULT AND WE ARE ABLE TO OFFER A LEVEL OF CUSTOMER SERVICE THAT IS UNRIVALLED IN OUR INDUSTRY.
Quest Waste Management
JOB TRACKING SOFTWARE THAT TURBO-CHARGES YOUR BUSINESS
INTELLIGENT JOB SCHEDULING ASSISTANT
BigChange’s job tracking software makes scheduling a breeze by intelligently allocating jobs to your best resources for them. That means that our Scheduling Assistant will consider resource skills, routing issues and job histories, before route planning in the most fuel-efficient ways. Our Scheduling Assistant uses real-time data for its job tracking, including location, traffic information, job constraints and vehicle type.
What does this mean for you? Less admin, lower fuel costs, more jobs carried our and all whilst delivering a winning customer experience!.
REMOTE JOB ALLOCATION
With our job tracking software, your back-office staff can simply drag and drop a new job onto a field worker’s schedule and it will instantly appear as a new job notification on that person’s device.
You can also allow drivers to create or self-allocate jobs for when they have additional requests on-site or in the local area.
Are you sending a driver or team out to a building site or somewhere yet to be found on traditional mapping systems? No problem. The BigChange Platform seamlessly integrates with what3words, meaning that even hard to find places aren’t a problem.
You’ve scheduled a job and sent it through to your driver and now you need to let the customer know that the job’s confirmed. Using automatic sending, template job confirmation emails and ETA alerts can be sent to customers within seconds, keeping the customer informed and minimising admin.
VEHICLE TRACKING TECHNOLOGY
BigChange’s job tracking system allows you to see at a glance exactly where your vehicles are at all times, making you instantly responsive to urgent requests.
But our software doesn’t just tell you where your vehicles are. Our all-in-one system lets you keep track of assets and stock as well. So if a driver needs a part for a job or a piece of equipment, they can see exactly where they can find it, whether it’s at a warehouse, a customer, or even if it’s currently in a colleague’s van!
JOB TRACKING SOFTWARE TO BOOST PRODUCTIVITY AND EFFICIENCY
Boost workforce productivity, increase operational efficiencies and free up cash for growth when you run your business on the BigChange Platform.EXPLORE THE PLATFORM
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Find out how to make your business unstoppable with BigChange’s job tracking software.
Any business in which field workers are carrying out jobs at customer sites will benefit from purpose-built tracking software. Businesses with 10 or more employees are likely to see the biggest
benefit as they will have more tracking requirements and complexity.
Great question! The answer is that the value of job tracking software to your business far exceeds the cost. Here are just a few of the highlights:
- Reduced fuel costs from efficient route planning
- More jobs can be undertaken with the help of our job scheduling assistant
- Reduced administration means fewer admin staff as your business grows
- Increased business intelligence with a comprehensive suite of business reports
- Full financial control and improved cashflow.
- Live data viewing of what is happening in your business, from the big picture to granular detail
The BigChange platform can revolutionise the efficiency of your business. It removes the burden
of repetitive tasks by allowing your office staff to create template documents for everything from ETA notifications to invoices and surveys and then set up automatic sending.
Since there is real-time comms between the office and field-workers, urgent jobs can be sent through to drivers as they come in, with job tracking available for both the office and the customer.
An issue out on the road? No problem as the driver can contact the office and remedial action be taken. Being able to track real-time location data on your workforce makes reallocating someone’s
jobs or sending them through a file to their device the work of minutes.