A Field Service Management App with an Intelligent Scheduling Assistant
- Get the right workers to the job, at the right time, based on location, traffic information, vehicle types, skill sets and job type with our field engineer software
- Reduce mileage, get more jobs done and make every hour count with efficient routing software. Streamline your operations and save money
- With our field service scheduling software, you can see your team’s progress and engineers can update job status in real-time
Stock tracking made easier with our field service management software
- Go digital with your inventory when you use our field service software. Manage and accurately track every single stock item
- Apply serial numbers, QR codes and barcodes to each item in your warehouse, which your engineers can scan on their mobile devices to sign them in and out of storage
- BigChange gives you detailed reports on stock levels from warehouse to site, helping you manage and re-order parts more effectively
Our field service management software helps reduce energy use and carbon emissions
- Smart resource management can help you get the right teams, assets and vehicles to jobs in the most environmentally friendly and sustainable way
- Our driver behaviour alerts and reports let you reduce energy consumption by notifying drivers of behaviour like idling, speeding and harsh acceleration
- BigChange’s field service management software is helping our customers save millions of sheets of paper, that’s a lot of trees!
Customers are very impressed with the provision of instantly updated data from our engineers and automated communications.
Nick Toomey, Director, Trustee Fire & Security
Growing Stronger on BigChange since 2020
Field service scheduling app to improve
business efficiency and save time
Stock allocation
BigChange enables you to check the availability and location of parts and equipment in real-time. Once identified, you can allocate stock directly to jobs or service contracts so your field-based teams are never waiting for equipment to arrive.
Stock management
Improve first time fix rates, job efficiency and customer experience by enabling teams to add pre-defined items to a job whilst on site, including upsells, parts and additional services offered. You also get complete visibility of the stock and equipment associated with each job.
Driver behaviour alerts
Our integrated vehicle tracking captures data about individuals’ driving styles so you can alert drivers to modify behaviours including idling, speeding, cornering, braking and harsh acceleration. Helping your drivers drive safer, whilst reducing fuel and maintenance costs.
Intelligent scheduling assistant
The BigChange scheduling assistant tracks real-time resource location, live traffic information and job status so you can optimally allocate new jobs to field-based teams, boosting productivity and freeing up capacity to complete more work.
Job management reports
Track job response times, first time fix rates, safety checks, working hours, overtime and more. Set up automated reports or access the intelligence you need to improve job performance on-demand. Plus ensure a detailed record is in place for when audit time comes around.
The field service management app that does more for your business
Boost workforce productivity, increase operational efficiencies and free up cash for growth when you run your business on our industry leading field service management app.
EXPLORE THE SYSTEM
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See how your business could grow stronger when it runs on BigChange