HIRE BUSINESSES GROWING
STRONGER ON BIGCHANGE
20%
BOOST IN PRODUCTIVITY
15%
REDUCTION IN TRANSPORT COSTS
30%
MORE DELIVERIES AND COLLECTIONS PER DAY
40
WORKING DAYS SAVED PER MONTH
BIGCHANGE MAKES GROWTH EASIER TO MANAGE
Our hire business asset management & tracking software gives you the power to manage your business across multiple sites, handling scheduled work and reacting rapidly to urgent appointments.
Allocate jobs based on real-time data such as driver, equipment and stock availability. Share job directions, workflows, digital risk assessments and safety certificates with your fitters via the BigChange mobile app. Provide live job progress to your back-office team and customers.
All on one easy-to-use platform.
THE WAY BIGCHANGE EFFORTLESSLY HANDLES THE COMPLETE WORKFLOW — FROM INITIAL LOGGING OF AN ENQUIRY, JOB SCHEDULING AND ISSUING OF WORKSHEETS, THROUGH TO REAL-TIME REPORTING AND INVOICING — WILL TRANSFORM OUR BUSINESS. IN FACT, I WOULD DESCRIBE THIS END-TO-END VISIBILITY OF BUSINESS-CRITICAL INTELLIGENCE AS A GAME CHANGER!
Generator Power
GIVE YOUR DRIVERS THE TOOLS TO DO MORE
- Grow revenue by freeing up time for your fitters to take on more jobs
- Get paid faster and boost your cash flow by invoicing in seconds — not days or weeks
- Reduce operational costs with smart job scheduling and optimised travel routes
TURN JOB VISIBILITY INTO OPERATIONAL EFFICIENCY
- Take control with real-time visibility across your jobs, field-based team, vehicles and assets
- Optimise your resources by intelligently allocating teams, assets and vehicles to jobs
- Simplify compliance and increase productivity levels by standardising and automating processes
DELIVER A WINNING CUSTOMER EXPERIENCE
- Enhance every customer’s experience with automated job confirmation and updates
- Make it easy for customers to book appointments with a secure and intuitive self-service booking portal
- Grow customer relationships by giving your teams a 360˚ view of every account
SOFTWARE BUILT FOR HIRE COMPANIES
- Track every hire with a receipt of job instruction, electronic proof of collection and delivery, and pre/post-hire checks
- Optimise your resources’ time with live data, including signature capture and photos showing full job completion details
- Simplify compliance with a digital library for procedures, equipment manuals, and essential health and safety documents
DISCOVER THE COMPLETE HIRE BUSINESS SOFTWARE
Win more work, streamline operations and deliver a superior customer experience when you run your business on BigChange’s job management software.
LEARN MOREBOOK A ONE-TO-ONE DEMO TODAY
See how your business could grow stronger when it runs on BigChange
TRUSTED BY GROWING BUSINESSES ACROSS THE UK
MORE ABOUT BIGCHANGE’S
SOLUTIONS FOR THE HIRE SECTOR
Q.
Yes. With our software, you can optimise hundreds of jobs in bulk by using the intelligent scheduling assistant. The assistant matches drivers to jobs based on factors such as location, job type, traffic information, skill set and vehicle type. As such, you can guarantee that you’ll always have the right people in the right places — every time.
Q.
You can enjoy many benefits by using BigChange to manage your hire business, including:
- User-friendly online booking portal that makes it easy for customers to manage their appointments
- Optimised schedules that save you time and money
- Complete visibility over your operations for better decision-making
- Improved customer communications, including marketing emails to increase bookings
- Mobile application that removes the need for paperwork and admin-heavy tasks
- Instant invoicing and payments for a healthy cash flow
- Excellent health and safety features that ensure your business is compliant
Q.
The mobile app gives your drivers and fitters access to all the vital information they need from the palm of their hands. Whether they want to view their schedule or individual job details, complete a risk assessment, communicate with your back-office staff or put together a digital invoice, it just takes a few taps.
With less paperwork to take up their time, your team can get back to doing what they do best.
Q.
Yes. Our asset management feature allows you to assign codes to each item in your inventory, which fitters can scan from their mobile devices every time they sign something in and out of storage. The system updates in real-time, meaning you’ll always have access to accurate data on all your stock, regardless of location. Plus, your back-office team can use the asset management software to allocate items directly to jobs, meaning you can guarantee that your fitters will have everything they need when they visit customers.
Q.
With our platform, compliance needn’t be a worry. To ensure your fitters are following industry best practices, you can produce mandatory risk assessment and workflow documents that they complete via the mobile app. Fitters won’t be able to fill out timesheets until the health and safety forms are filled out, giving you peace of mind that they’ll carry out all work safely. Plus, you can create a digital library for your procedure documents and equipment manuals for easy reference whenever your team needs them, wherever they are.
Q.
BigChange is for organisations of all sizes and will scale as your operations do. We’re making it our mission to help everyone be successful, which is why we work with thousands of field service companies worldwide to make their businesses grow stronger.