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Door software - Industrial Door Management

The complete Job Management Platform for industrial doors businesses

Blount Shutters Ltd
Growing Stronger on
BigChange since 2017

INDUSTRIAL DOORS BUSINESSES
GROWING STRONGER ON BIGCHANGE

60,000

JOBS COMPLETED IN ONE YEAR

25%

INCREASE IN REVENUE

30%

FIRST-TIME FIX RATE BOOST

20%

PRODUCTIVITY IMPROVEMENT

BIGCHANGE MAKES GROWTH EASIER TO MANAGE

Our simple, easy-to-use industrial door business management software gives you the power to handle scheduled work and react rapidly to urgent appointments.

Allocate jobs based on real-time data such as engineer, equipment and stock availability. Share job directions, workflows, digital risk assessments and safety certificates with your engineers via the BigChange mobile app. Provide live job progress to your back-office team and customers.

All on one easy-to-use platform.

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BigChange makes growth easier to manage
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BIGCHANGE HAS DELIVERED HUGE COST SAVINGS. WE’VE ALSO INCREASED PRODUCTIVITY IN THE OFFICE BY AT LEAST 20 PER CENT AND WE’VE MADE SIMILAR GAINS IN TERMS OF THE NUMBER OF JOBS COMPLETED DAILY. IT’S MADE BUSINESS EXPANSION VERY EASY. NEW ENGINEERS CAN LITERALLY BE UP AND RUNNING IN MINUTES USING THE VERY EASY MOBILE APP.

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GIVE YOUR ENGINEERS THE TOOLS TO DO MORE

  • Grow revenue by freeing up time for your engineers to take on more jobs
  • Get paid faster and boost your cash flow by invoicing in seconds — not days or weeks
  • Reduce operational costs with smart job scheduling and optimised travel routes
Intelligent Scheduling

TURN JOB VISIBILITY INTO OPERATIONAL EFFICIENCY

  • Take control with real-time visibility across your jobs, field-based team, vehicles and assets
  • Optimise your resources by intelligently allocating teams, assets and vehicles to jobs
  • Simplify compliance and increase productivity levels by standardising and automating processes

DELIVER A WINNING CUSTOMER EXPERIENCE

  • Enhance every customer’s experience with automated job confirmation and updates
  • Make it easy for customers to book appointments with a secure and intuitive self-service booking portal
  • Grow customer relationships by giving your teams a 360˚ view of every account
Intelligent Scheduling
SOFTWARE BUILT FOR INDUSTRIAL DOORS BUSINESSES

SOFTWARE BUILT FOR INDUSTRIAL DOORS BUSINESSES

  • Harness the power of the cloud to strengthen connectivity and collaboration between your teams
  • Optimise your resources’ time with live data, including signature capture and photos showing full job completion details
  • Simplify compliance with a digital library for schematics, best practice guides and other essential health and safety documents

BOOK YOUR FREE DEMO TODAY TO SEE HOW BIGCHANGE COULD HELP YOUR BUSINESS GROW STRONGER

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DISCOVER THE COMPLETE JOB MANAGEMENT PLATFORM FOR INDUSTRIAL DOORS BUSINESSES

Win more work, streamline operations and deliver a superior customer experience when you run your business on BigChange’s job management software.

LEARN MORE

BOOK A ONE-TO-ONE DEMO TODAY

See how your business could grow stronger when it runs on BigChange




MORE ABOUT BIGCHANGE’S
INDUSTRIAL DOORS JOB MANAGEMENT SOFTWARE

Q.

Yes. With our software, you can optimise hundreds of jobs in bulk by using the intelligent scheduling assistant. The assistant matches operatives to jobs based on factors such as location, job type, traffic information, skill set and vehicle type. As such, you can guarantee that you’ll always have the right people in the right places — every time.

Q.

You can enjoy many benefits by using BigChange to manage your industrial doors business, including:

  • User-friendly online booking portal that makes it easy for customers to manage their appointments
  • Optimised schedules that save you time and money
  • Complete visibility over your operations for better decision-making
  • Improved customer communications, including marketing emails to increase bookings
  • Mobile application that removes the need for paperwork and admin-heavy tasks
  • Instant invoicing and payments for a healthy cash flow
  • Excellent health and safety features that ensure your business is compliant

Q.

The mobile app gives your engineers access to all the vital information they need from the palm of their hands. Whether they want to view their schedule or individual job details, complete a risk assessment, communicate with your back-office staff or put together a digital invoice, it just takes a few taps.

With less paperwork to take up their time, your team can get back to doing what they do best.

Q.

Yes, and it won’t add to your team’s workload. For example, you’ll be able to send automated communications to keep your customers updated, including on the day of their appointment where they’ll be able to track their engineers’ whereabouts in real-time via a tracking link.

Then, once the work is complete, customers will immediately receive their invoices and pay using a range of convenient online options for a swift and simple transaction.

Finally, you can check that customers are pleased with the service by sending them a satisfaction survey, which will help you keep improving your business and make it more attractive to potential clients.

Q.

With our platform, compliance needn’t be a worry. To ensure your operatives are following industry best practices, you can produce mandatory risk assessment and workflow documents that they complete via the mobile app. Operatives won’t be able to fill out timesheets until the health and safety forms are filled out, giving you peace of mind that they’ll carry out all work safely. Plus, you can create a digital library for your schematics and guides for easy reference whenever your team needs them, wherever they are.

Q.

BigChange is for organisations of all sizes and will scale as your operations do. We’re making it our mission to help everyone be successful, which is why we work with thousands of field service companies worldwide to make their businesses grow stronger.

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