WASTE & RECYCLING BUSINESSES
GROWING STRONGER ON BIGCHANGE
£1M
INCREASE IN BUSINESS IN A YEAR
£50K
SAVINGS PER YEAR
3 WKS
OF TIME SAVED PER INVOICE
100,000S
OF PAPER-BASED DOCUMENTS SAVED ANNUALLY
BIGCHANGE MAKES GROWTH EASIER TO MANAGE
Our waste management software gives you the power to handle scheduled maintenance and rapidly react to urgent jobs.
Allocate jobs based on real-time data such as driver, equipment and stock availability. Share job directions, workflows, digital risk assessments and safety certificates with your workers via the BigChange mobile app. Provide live job progress to your back-office team and customers.
All on one easy-to-use platform.
QUEST IS EXPANDING WITH CONFIDENCE THANKS TO BIGCHANGE. THE INSIGHT AND AGILITY WE GAIN USING THE PLATFORM MEANS WE ARE WINNING MORE BUSINESS; WE ARE EXPANDING AS A RESULT AND WE ARE ABLE TO OFFER A LEVEL OF CUSTOMER SERVICE THAT IS UNRIVALLED IN OUR INDUSTRY.
Quest Waste Management
GIVE YOUR DRIVERS THE TOOLS TO DO MORE
- Grow revenue by freeing up time for your personnel to take on more jobs
- Get paid faster and boost your cash flow by invoicing in seconds — not days or weeks
- Reduce operational costs with smart job scheduling and optimised travel routes
TURN JOB VISIBILITY INTO OPERATIONAL EFFICIENCY
- Take control with real-time visibility across your jobs, field-based team, vehicles and assets
- Optimise your resources by intelligently allocating teams, assets and vehicles to jobs
- Simplify compliance and increase productivity levels by standardising and automating processes
DELIVER A WINNING CUSTOMER EXPERIENCE
- Enhance every customer’s experience with automated job confirmation and updates
- Make it easy for customers to book appointments with a secure and intuitive online booking portal
- Grow customer relationships by giving your teams a 360° view of every account
SOFTWARE BUILT FOR WASTE & RECYCLING BUSINESSES
- Harness the power of the cloud to strengthen connectivity and collaboration between your teams
- Optimise your resources’ time with live data, including signature capture and photos showing full job completion details
- Simplify compliance with a digital library for COSHH sheets, best practice guides and other essential health and safety documents
DISCOVER THE COMPLETE WASTE MANAGEMENT SOFTWARE
Win more work, streamline operations and deliver a winning customer experience when you run your business on BigChange’s waste management software.
LEARN MOREBOOK A ONE-TO-ONE DEMO TODAY
See how your business could grow stronger when it runs on BigChange
TRUSTED BY GROWING BUSINESSES ACROSS THE UK
MORE ABOUT BIGCHANGE’S
WASTE MANAGEMENT SOFTWARE SOLUTIONS
Q.
With our software, you can optimise hundreds of jobs in bulk using the intelligent scheduling assistant. The assistant matches operatives to jobs based on factors such as location, job type, traffic information, skill set and vehicle type. As such, you can guarantee that you’ll always have the right people in the right places — every time.
Q.
You can enjoy many benefits by using BigChange to manage your operations, including:
- User-friendly online booking portal that makes it easy for customers to manage their appointments
- Optimised schedules that save you time and money
- Complete visibility over your operations for better decision-making
- Improved customer communications, including marketing emails to increase bookings
- Mobile application that removes the need for paperwork and admin-heavy tasks
- Instant invoicing and payments for a healthy cash flow
- Excellent health and safety features that ensure your business is compliant
Q.
The mobile app gives your engineers access to all the vital information they need from the palm of their hands. Whether they want to view their schedule or individual job details, complete a risk assessment, communicate with your back-office staff or put together a digital invoice, it just takes a few taps.
With less paperwork to take up their time, your team can get back to doing what they do best.
Q.
Yes, and it won’t add to your team’s workload. For example, you’ll be able to send automated communications to keep your customers updated, including on the day of their appointment where they’ll be able to track their engineers’ whereabouts in real-time via a tracking link.
Then, once the work is complete, customers will immediately receive their invoices and pay using a range of convenient online options for a swift and simple transaction.
Finally, you can check that customers are pleased with the service by sending them a satisfaction survey, which will help you keep improving your business and make it more attractive to potential clients.
Q.
With our platform, compliance needn’t be a worry. You can produce mandatory risk assessment and workflow documents that your team completes via the mobile app before they can fill out their timesheets, which gives you peace of mind that they’re following best practices. Plus, you can create a digital library for your COSHH sheets and guides for easy reference whenever your team needs them, wherever they are.
Travelling between locations is a large part of waste management, so GPS tracking helps to keep your workers safe during each journey. Using our platform, you can analyse your drivers’ behaviour on the roads, giving you the chance to offer additional training to those who take greater risks
Q.
BigChange is for organisations of all sizes and will scale as your operations do. We’re making it our mission to help everyone be successful, which is why we work with thousands of field service companies worldwide to make their businesses grow stronger.