GAS ENGINEERING BUSINESSES MADE UNSTOPPABLE WITH BIGCHANGE
600%
GROWTH SINCE IMPLEMENTING BIGCHANGE
30%
INCREASE IN PRODUCTIVITY
25%
BOOST IN CUSTOMER SERVICE RATING
90%
IMPROVEMENT IN ADMIN EFFICIENCY
An easier and more productive way to manage your gas service company
Our gas engineer software handles everything with ease, from initial enquiries through to final invoice. No more manual planning or paperwork, just a single, streamlined system that combines CRM, job scheduling, a mobile app for gas engineers, live vehicle tracking and business intelligence dashboards. It connects all parts of your business, linking your office, gas engineers and customers in a single place. And because it’s fully digital, you and your customers can access whatever you need 24/7, wherever you are. Because emergencies don’t only happen during office hours.
IT SAVES US TIME AND MONEY EVERY SINGLE DAY ALLOWING US TO FOCUS ON WHAT WE DO BEST – WHICH IS BEING ABLE TO DELIVER THE HIGHEST SERVICE POSSIBLE, IN THE SHORTEST AMOUNT OF TIME AND WITH THE TOOLS AND STOCK WE NEED TO DO THE JOB
Gas Engineer software that works for your whole team
- Drag and drop scheduling plus our integrated route optimiser make life simple for your office team, saving time and money
- Create branded templates for everything from quotes to Landlord Safety Certificates, as well as pre-populated easy-fill worksheets to add to jobs.
- And live tracking means faster responses to urgent calls.
- That means the same number of gas engineers can get more jobs done in the same time, with higher margins and much less admin.
Delight Your Customers and drive long term loyalty
- Wow your customers with a 24/7, self-serve, customer portal that lets them book appointments, view documents and look up their job histories.
- Our gas engineer software lets you create automated job confirmations, updates and engineer ETAs – meaning excellent customer service but no extra admin.
- And all those service reminder emails that are a headache to remember? Create automated service reminders instead, increasing customer loyalty and boosting your sales revenue.
Compliance Conquered – get Gas Safety under control
- It’s quick and easy to create custom branded templates for all of your documents and your customers’ information will auto-populate on them for a speedy turnaround.
- Whether it’s gas safety certificates, warning notices or risk assessments, having documents to hand is essential, so we’ve put it all in one place for full traceability.
- You’ll never be caught out by expired certificates or skills because our system will alert you in advance.
- And because your gas engineers are working on the same system, all of their worksheets, job cards and photographs are stored there, too, as proof of work completed.
Get the cash flowing and never miss an invoice again
- No more missed invoices. With our gas engineer software, Job cards are created as soon as a job is completed, so you can invoice immediately and improve your cashflow.
- Our fully digital and cloud-based system means an end to paper and no big office space to store it in. It’s faster, cheaper and better for the environment.
- Our business dashboards and reports give you a 360 view of your business, meaning both at-a-glance data or digging deep into figures, whatever you need.
- And the best part is that that the BigChange system will help you grow and will scale with you.
DISCOVER THE COMPLETE GAS ENGINEER SOFTWARE SYSTEM
Win more work, streamline operations and grow your business using BigChange’s gas engineer job management software.
LEARN MOREBOOK A ONE-TO-ONE DEMO TODAY
See how your business could be unstoppable when it runs on BigChange
MORE ABOUT BIGCHANGE’S
SCHEDULING SOFTWARE SOLUTIONS
Q.
BigChange’s Gas Engineer Software will bring improvements to every part of your business, from gas engineers out on the road, to your office team, right through to your customers. Here are a few of the benefits:
- Optimised scheduling that helps save time and money
- An award winning mobile app that fully integrates with the office system
- Instant estimates, quotes and invoicing, as well as Sage and Xero integration
- A paperless office
- Complete visibility over your operations for better decision-making
- Improved customer communications, including marketing emails, service reminders and eta texts
- Excellent health and safety features that ensure your business is compliant
- A user-friendly online booking portal that makes it easy for customers to manage their appointments
Q.
The BigChange gas engineer software brings all parts of your business together in a single powerful software: CRM, Job scheduling, quote to invoice, live tracking, mobile app and business intelligence.
It allows your office to view where each gas engineer is in real time via vehicle tracking and then instantly send a job through to a specific engineer’s tablet.
When it arrives on their device, the job will have all of the customer’s details and a full workflow that guides the gas engineer through the job, capturing all of the relevant information in the format you require. Once the job’s complete, the office will have immediate access to the job card and can send out an invoice.
No lost or grubby paperwork. No delay. Better cashflow.
Q.
Our mobile app allows your gas engineers to access all of the information they need via their Android or iOS devices. With a few taps on the app, your gas engineers can view job schedules and details, communicate with back-office staff and complete a risk assessment.
BigChange’s paperless system allows your engineers to cut back on time wasted and focus more on doing what they do best.
Q.
Our gas engineer management software will definitely improve customer service, all without adding to your team’s workload or complicating existing processes. For example, BigChange can help you keep your customers updated by sending automated communications, such as job confirmation and real-time tracking information so they can see exactly where their allocated gas engineers are.
Once a job is complete, you can even use our gas engineer software to automatically send customers’ invoices with a range of payment options, as well as a follow-up satisfaction survey.
Q.
Health and safety compliance is built into the heart of our gas engineer job scheduling platform. In order to ensure that your gas engineers follow industry standards and best practices, the software lets you produce mandatory risk assessment and workflow documents that engineers can complete via the mobile app.
Your gas engineers won’t be able to fill out and submit timesheets until the health and safety forms are completed – ensuring that all work is carried out safely.
Furthermore, BigChange lets you create a digital library for your guides and schematics, for easy reference, whenever (and wherever) your team needs them.
Q.
Our job management software is made for gas engineering companies of all sizes. Whether you’re a solo gas engineer, a small team, or a large company, BigChange will fit your current needs as well as scale as your operations do. We’re making it our mission to help everyone be successful, which is why we work with thousands of field service companies worldwide to make their businesses become unstoppable.